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RM 1003, 10/F., Tower 1,Lippo Centre, 89 Queensway,Admiralty, Hong Kong

Contact Information

RM 1003, 10/F., Tower 1,Lippo Centre, 89 Queensway,Admiralty, Hong Kong

Email:service@bamwoodlife.com

Phone: +852 5588 2334

Customer Service Hours: Monday to Friday, 9:00 AM – 4:00 PM (HKT, GMT+8)

Help & FAQs

Can I change my shipping address after placing an order?

You may request a shipping address change within 12 hours after placing your order. After that, we generally are unable to make changes as your order may have entered processing. Please email us as soon as possible at service@bamwoodlife.com to confirm your request.

I want to return or exchange a product. What should I do?

We accept returns within 30 days of delivery, as long as the item is unused and in resellable condition. To request a return or exchange, please email us at service@bamwoodlife.com with your order number, item name, and reason for return. For full return guidelines, please view our Return Policy.

Do you offer wholesale or bulk pricing?

Yes, we welcome wholesale and bulk order inquiries. If you're interested in stocking our products or placing a large-volume order, please contact us with your company name, location, and desired quantity. We’ll get back to you with pricing and availability.

I’d like to collaborate or become an affiliate. Who should I contact?

We’re always open to meaningful collaborations with creators, influencers, and like-minded brands. If you’re interested in working with us or joining our affiliate program, please send us a short introduction along with your social media links or proposal.

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